1. What school do you attend?/What school does your child attend?

Please tell us about your School Taxi and Minibus Transport Service :-

3. How would you rate the professionalism and knowledge of your school taxi or minibus transport staff (i.e driver and/or passenger assistant if applicable)?

4. How would you rate the the school taxi or minibus service for being on time?

5. How would you rate the cleanliness of the vehicle/s?

6. How do you rate the school taxi or minibus service delivered to you?

School transport is operated by transport suppliers however Passenger Transport is the team of council officers who are responsible for arranging, contracting and managing your school transport.

Please tell us your views on the Passenger Transport team:-

7. Please rate the helpfulness & co-operation of employees when contacting the service?

8. Please rate the professionalism of the Passenger Transport team?

9. How would you rate the communication of the Passenger Transport Team in keeping you up to date and informed of any changes?

10. How do you rate the quality of information provided to you on the school taxi or minibus service either within the website or directly through our team?

11. Do you feel you are treated fairly by the Passenger Transport Service?

12. Please rate your experience with the Passenger Transport Service.

13. How do you rate the overall quality of the Passenger Transport Service?

14. Please tell us about what you feel has been delivered well by our service.

15. Please tell us about where you feel improvements to the service we provide could be made.