Get an overview of all our plans and features that allow you to create great online surveys. No hidden costs, cancel anytime.
Powerful survey features:
All from Basic, plus:
All from Professional, plus:
All from Business, plus:
* Depending on your country, taxes may apply.
|
Basic |
Professional |
Business |
Enterprise |
|
|---|---|---|---|---|
| General | ||||
| Number of user accounts | 1 user account | 1 user account | 3 user accounts | 5 user accounts |
| Number of surveys |  Unlimited | Unlimited | Unlimited | Unlimited |
| Number of questions | Unlimited | Unlimited | Unlimited | Unlimited |
| Number of responses | Unlimited | Unlimited | Unlimited | Unlimited |
| Survey duration | 30 days per survey | Unlimited | Unlimited | Unlimited |
| Cancel anytime | ✔ | ✔ | ✔ | ✔ |
| Free support | ✔ | ✔ | ✔ | ✔ |
| Highly available | ✔ | ✔ | ✔ | ✔ |
| Highly scalable | ✔ | ✔ | ✔ | ✔ |
| Enhanced security (SSL/HTTPS) | ✔ | ✔ | ✔ | ✔ |
| EU data centers and fully GDPR and nFADP compliant | ✔ | ✔ | ✔ | ✔ |
| Support | ||||
| Help Center | ✔ | ✔ | ✔ | ✔ |
| Email support | ✔ | ✔ | ✔ | ✔ |
| Priority customer support | – | – | ✔ | ✔ |
| Top Level Support | – | – | – | ✔ |
| Build Surveys | ||||
| Easy to use survey editor | ✔ | ✔ | ✔ | ✔ |
| Organize your surveys using labels | ✔ | ✔ | ✔ | ✔ |
| Team collaboration | ✔ | ✔ | ✔ | ✔ |
| Copy and modify existing survey templates | ✔ | ✔ | ✔ | ✔ |
| Wide range of different question types | ✔ | ✔ | ✔ | ✔ |
| All languages supported (Unicode) | ✔ | ✔ | ✔ | ✔ |
| Support for "right-to-left" (RTL) languages | ✔ | ✔ | ✔ | ✔ |
| Side by side questions | ✔ | ✔ | ✔ | ✔ |
| Easily recover deleted questions | ✔ | ✔ | ✔ | ✔ |
| Copy entire surveys, pages or individual questions | ✔ | ✔ | ✔ | ✔ |
| Export your questionnaire to print-ready PDF | ✔ | ✔ | ✔ | ✔ |
| Add hyperlinks in the text of your questionnaire | – | ✔ | ✔ | ✔ |
| Make your survey anonymous | – | ✔ | ✔ | ✔ |
| Embed videos, audio, and more, into your survey | – | ✔ | ✔ | ✔ |
| File upload: Allow respondents to upload files | – | ✔ | ✔ | ✔ |
| Skip Logic (Branching) | – | – | ✔ | ✔ |
| Display Logic | – | – | ✔ | ✔ |
| Translate your survey into multiple languages | – | – | ✔ | ✔ |
| Automatically translate your survey with Google Translate | – | – | ✔ | ✔ |
| Branding & Customization | ||||
| Choose from a variety of beautiful designs | ✔ | ✔ | ✔ | ✔ |
| Format your questionnaire content | ✔ | ✔ | ✔ | ✔ |
| Design your own theme | – | ✔ | ✔ | ✔ |
| Customizable SurveyHero-URL | – | ✔ | ✔ | ✔ |
| Customize link preview (meta data) | – | ✔ | ✔ | ✔ |
| Custom "Thank You" page text | – | ✔ | ✔ | ✔ |
| Use URL variables in your questionnaire | – | ✔ | ✔ | ✔ |
| Survey redirection | – | – | ✔ | ✔ |
| Remove "Powered by SurveyHero" | – | – | ✔ | ✔ |
| Fully customizable styles and design (CSS) | – | – | – | ✔ |
| White Label: Use your own domain and branding | – | – | – | ✔ |
| Add your own JavaScript code (when using custom domain) | – | – | – | ✔ |
| Collect Responses | ||||
| Beautiful, mobile-ready surveys | ✔ | ✔ | ✔ | ✔ |
| Share your surveys via link | ✔ | ✔ | ✔ | ✔ |
| Share your surveys via QR code | ✔ | ✔ | ✔ | ✔ |
| Embed surveys into your website | ✔ | ✔ | ✔ | ✔ |
| Embed surveys using our WordPress Plugin | ✔ | ✔ | ✔ | ✔ |
| Send survey email invitations and reminders | ✔ | ✔ | ✔ | ✔ |
| Unlimited survey links | ✔ | ✔ | ✔ | ✔ |
| Optimized for screen readers and keyboard navigation | ✔ | ✔ | ✔ | ✔ |
| Get notified periodically about new responses | ✔ | ✔ | ✔ | ✔ |
| Remove "Back" button | – | ✔ | ✔ | ✔ |
| Allow participants to pause and finish later | – | ✔ | ✔ | ✔ |
| Save URL variables along with the responses | – | ✔ | ✔ | ✔ |
| Allow participation only with a valid access code | – | ✔ | ✔ | ✔ |
| Manual entry link (Kiosk Mode) | – | ✔ | ✔ | ✔ |
| Get new responses by email, incl. their answers | – | – | ✔ | ✔ |
| Let your participants save their answers as PDF | – | – | ✔ | ✔ |
| Schedule automatic sending of email invitations | – | – | ✔ | ✔ |
| Schedule automatic survey closing | – | – | ✔ | ✔ |
| Run monadic tests with Multi-Survey Links | – | – | ✔ | ✔ |
| Track your survey with Google Analytics | – | – | ✔ | ✔ |
| Analyze Results | ||||
| Analyze your results in real-time | ✔ | ✔ | ✔ | ✔ |
| Automatic reports with charts | ✔ | ✔ | ✔ | ✔ |
| View individual responses, one by one | ✔ | ✔ | ✔ | ✔ |
| Survey statistics | ✔ | ✔ | ✔ | ✔ |
| Share results online | ✔ | ✔ | ✔ | ✔ |
| Change between a variety of different chart types | – | ✔ | ✔ | ✔ |
| Filter Responses | – | ✔ | ✔ | ✔ |
| Download print-ready responses, one by one | – | ✔ | ✔ | ✔ |
| Export as Excel or CSV (compatible with SPSS) | – | ✔ | ✔ | ✔ |
| Download charts and graphs | – | ✔ | ✔ | ✔ |
| Link responses with email addresses | – | ✔ | ✔ | ✔ |
| Identify your participants with URL variables | – | ✔ | ✔ | ✔ |
| Embed your survey results into your website | – | ✔ | ✔ | ✔ |
| Modify the default export values for spreadsheets | – | – | ✔ | ✔ |
| Edit existing survey responses | – | – | ✔ | ✔ |
| Change chart colors | – | – | ✔ | ✔ |
| Cross tabulation filter | – | – | ✔ | ✔ |
| Comment on responses, visible to team members | – | – | – | ✔ |
| Create custom reports | – | – | – | ✔ |
| Integrations | ||||
| Full access to our Developer API | – | – | ✔ | ✔ |
| Webhooks: Let us send you new responses via POST | – | – | ✔ | ✔ |
| Increased API Rate Limits | – | – | – | ✔ |
With our free Basic account, you can create surveys for free - with no limits on how many surveys you run, how many questions you include, or how many responses you collect. Each survey remains open for up to 30 days after receiving its first response.
Yes, absolutely. Subscriptions for our paid products can be canceled easily within your account, at any time. If you e.g. only need our paid product for a month, simply cancel the subscription right after your upgrade.
Your account will remain on the purchased plan until the regular expiry of your subscription. Your account will then be downgraded back to our free Basic Plan and no further charges will be made.
Yes! We offer a 100% FREE Student Account for students, providing full access to create unlimited surveys.
Learn more here: Free Surveys for Students
Yes, we offer a 50% OFF Educational Discount for educators, faculty members, and researchers when upgrading to a paid plan.
Learn more here: Educational Discount
Yes, absolutely! We are happy to support charitable organizations around the world. Nonprofits can benefit from a discount of 50% OFF on all our yearly plans.
Find out more here: Non-Profit Discount
You can pay by credit card (MasterCard, VISA and American Express), by PayPal or by bank transfer (invoice). We have monthly and yearly options available.
Get in touch
Our support team is ready to help you with any questions you may have. You can find all the ways to contact us here: Contact
By email
You can simply email us at support@surveyhero.com.
By phone
Telephone support is available in English and German at 0041 44 508 24 62, from 9am to 5pm (Europe/Zurich) on weekdays.
